Address: 7 Tennyson Street Granville NSW 2142
T:02 9897 1500
F:02 9897 1900
E:info@worldforkids.com.au
The terms and conditions of sale below apply to all purchases of World For Kids Pty Ltd T/A Fast Car Beds products and services.
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you need any clarification on anything within these Terms and Conditions then please contact us at info@fastcarbeds.com.au or on (02) 9897 1500 prior to placing an order. Nothing in these conditions affects your statutory rights as a consumer.
We, and similar expressions, refer to World For Kids Pty Ltd T/A Fast Car Beds (ACN 158 303 845). You, and similar expressions, refer to you, our customer or proposed customer.
PAYMENT
Full payment by either cash or credit is required prior to delivery of the products.
Company or personal cheques will not be accepted. You are responsible for any costs incurred in arranging payment for the goods e.g. bank transfer fees and related charges.
RISK AND TITLE
All risk and title in World For Kids Pty Ltd products passes on receipt of full payment of the products by you.
CANCELLATION
If we choose to cancel your order a cancellation fee of up to 5% will be charged. Return postage is at the cost of the buyer and must be submitted in writing.
DELIVERY
You are liable for payment of all delivery charges, including any additional charges incurred as a result of difficulties with access. You must ensure correct delivery address details are provided to us and notify us in advance if there will be difficulties accessing the delivery address (e.g. staircases or narrow passages). We will use reasonable endeavours to meet the estimated delivery date.
If we do not meet the estimated delivery date for any reason, our liability will be limited, at our option, to resupplying the goods at a different time or at a maximum, to the refund of the purchase price. Products will only be delivered if a person aged over 18 years and able to accept delivery is at the delivery address.
World For Kids Pty Ltd will deliver to the front door only. If you require the furniture to be delivered beyond the front door into the house, World For Kids Pty Ltd will do so providing you accept the following terms:
- That you provide as much detail as possible when placing your order, including exact address and delivery details including floor level and access requirements.
- That it is your sole responsibility to ensure that there is adequate space and access to receive the furniture.
- That the premises are safe for our driver to deliver to.
- That World For Kids Pty Ltd accepts no responsibility for any damage to your property caused by the delivery.
- That if you are in doubt regarding potential damage that may occur as a result of the delivery that you will ask the delivery men to leave the furniture by the front door rather than risk damage to the property or furniture.
- That if there are any physical obstructions to overcome there may be an extra charge for delivery.
- The customer will be deemed to have accepted the furniture and agreed that it is as ordered unless World For Kids Pty Ltd is notified in writing within five days of delivery.
- That if delivery is required up stairs or in an elevator that World For Kids Pty Ltd will require the buyer to provide assistance with the transportation of the furniture within the house, complex, building. At no time will our driver be responsible to take any items up stairs or an elevator without adequate help from the buyer. Our Insurance ceases at the kerb.
LAYBY
By placing a Lay-By you agree to the following terms:
- Order total must value at least $1000.00 excluding shipping
- Upfront deposit of 30% deposit is required upon the commencement of lay-by
- Max lay-by terms are six (6) weeks.
- Items on a lay-by cannot be exchanged or refunded.
- The cancellation charge on a lay-by is 5% of the total purchase price.
- World For Kids Pty Ltd will retain the total of the initial deposit plus a 5% cancellation free if an order is not completed or picked up by the agreed upon date.
- Lay-by is only available on full priced items. Sale items are not availed for lay-by.
- There are no returns or exchanges on lay-by items with the exception of faulty goods or in accordance with your legislated rights.
- The customer or the store has the right to cancel a lay-by.
- Any items placed on lay-by cannot be altered until the lay-by has been paid in full.
- No items can be taken by the customer until the entire lay-by has been paid in full.
- The Goods remain the property of World For Kids Pty Ltd ABN 22 158 303 845 until the lay-by is finalised.
If you have any additional queries relating to our Lay-by policy, please email info@fastcarbeds.com.au or phone (02) 9897 1500 for more details.
INSTALLATION
We recommend professional installation of our products. The purchaser agrees to bear the full liability if any damages occur during installation. Any claims for damages occurring from installation will not be refunded or exchanged. At the discretion of World For Kids Pty Ltd, we may offer you a rebate price on replacement parts.
LED LIGHTING AND SOUND
The car bed you purchase may be supplied with LED lighting and sound. These are operated by remote control. Care is required when assembling your car bed and World For Kids Pty Ltd recommends professional installation of your car bed.
World For Kids Pty Ltd makes no warranties with respect to lighting and sounds which have been subjected to misuse, accident, or maintenance, repairs or alterations made by anyone other than World For Kids Pty Ltd.
World For Kids Pty Ltd will, at our discretion, replace power boxes, leads, remotes and any other parts required when items are faulty from the factory. Directions will be given as to the appropriate method of installing replacement parts and it is at the buyer’s liability to install these parts.
VARIATIONS AND SPECIFICATIONS
Your product may exhibit different characteristics to the sample of showroom furniture. Furniture may vary in appearance and characteristics such as creasing and the degree of softness. We reserve the right to change dimensions, design and construction and to pattern match fabrics according to our best judgment without prior notice.
BACK ORDERS/OUT OF STOCK ITEMS
Due to the high demand and popularity of our beds we may have products on pre-order or backorder. You will be notified within 48 hours of payment if your car bed is not in stock at the time of purchase. Delivery dates of back-ordered items are estimates only and subject to change without warning due to circumstances that are out of our control. We will inform all affecting customers of any changes to dispatch dates as they become available us.
CUSTOMER GUARANTEES
The following only applies if you are a deemed "consumer" under the Australian Consumer Law and may not apply in your particular case. In telling you the following, we do not vary or extend the remedies otherwise available to you.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure
If there is a defect in your World For Kids product that appears within the first 12 months, we will do the following:
1. If a product has a minor defect, we will, at our option, repair it or offer you a replacement. A replacement part will be required to be installed by the buyer or at the buyers expense if needed.
2. At time of delivery, if a product has a major defect, you are entitled to:
- reject the goods and receive a refund; or
- reject the goods and receive an identical replacement or one of similar value if reasonably available; or
- keep the goods and receive compensation for the drop in value caused by the defect.
To the full extent permitted by law, the maximum aggregate liability of World For Kids for any breach of a condition, guarantee or warranty whether implied by law or otherwise (including the Australian Customer Law), is limited to the amount payable by you to us in respect of the product giving rise to the liability.
In addition to the rights and remedies you may have available under the Australia Customer Law or any other law that applies to the goods or services that you have purchased from World For Kids, you may also be entitled to additional benefits under the terms of any additional Extended Warranty that comes with your Product.
In order to submit a claim for a defective product, you will need to (at your own expense) contact World For Kids Customer Service on (02) 9897 1500 and send notice in writing to Fast Car Beds at PO Box 50, Regents Park, NSW, 2143, or by email at
info@fastcarbeds.com.au with details of your name, address, telephone number, World For Kids product details, and details of the defect claimed including images of defects.
INTELLECTUAL PROPERTY
You acknowledge that at all times all intellectual property including, but not limited to, designs, techniques, methods of manufacture, photographs, specifications, artwork, text, patented inventions and registered designs remain the property of World For Kids Pty Ltd.
The customer will not knowingly allow any intellectual property belonging World For Kids Pty Ltd to be reverse engineered, pirated or copied or breached in any other manner. World For Kids Pty Ltd may be entitled to compensation for any loss of royalties, damages and/or costs arising from the breach of World For Kids Pty Ltd intellectual property rights.
PRIVACY
We may collect personal information in connection with our dealings with you. If so, we will abide by our privacy policy, a copy of which is available on request.
GENERAL
If any part of these terms and conditions is found to be void, invalid or otherwise unenforceable, then that part will be deemed to be superseded by a valid, enforceable provision that matches the intent of the original provision as closely as possible. The remainder of these terms and conditions continues to be enforceable and valid.
GOVERNING LAW
These terms and conditions will be governed by and construed in accordance with the laws of the State or Territory in Australia where the products are purchased.
For further information please contact
WORLD FOR KIDS PTY LTD
TA FAST CAR BEDS
(02) 9897 1500
info@fastcarbeds.com.au
WWW.FASTCARBEDS.COM.AU
Privacy Matters
WORLD FOR KIDS PTY LTD FAST CAR BEDS
PRIVACY STATEMENT
1 JUNE 2012
World For Kids Pty Ltd is a retailer, who trades utilising the web through its website and in its stores. Information about World For Kids Pty Ltd can be obtained by logging on to www.fastcarbeds.com.au or by contacting: info@fastcarbeds.com.au.
This Privacy Policy explains how World For Kids Pty Ltd collects and protects the privacy of personal information about you collected by World For Kids Pty Ltd or provided by you to World For Kids Pty Ltd via our website or from other sources.
This Privacy Policy does not apply in relation to acts and practices of World For Kids Pty Ltd which relate directly to the employee records of present and former employees of World For Kids Pty Ltd. World For Kids Pty Ltd acknowledges and is committed to protecting your privacy and disclose and hold personal information in accordance with the Privacy Act 1998 (“the Act”).
THE PRIVACY OFFICER CAN INFORM YOU:
- when World For Kids Pty Ltd collects information about you
- what information World For Kids Pty Ltd collects and holds about you
- why World For Kids Pty Ltd collects such information
- how your information is used by World For Kids Pty Ltd and the organisations or types of organisations that the information would usually be disclosed to
- if the law requires the collection of such information
- if you can access such information and how you can access such information
- how you can correct such information if it is incorrect
COLLECTION OF PERSONAL INFORMATION
World For Kids Pty Ltd does not collect personal information unless it is necessary for carrying out the functions and activities as a retailer.
World For Kids Pty Ltd only collects such information by lawful and fair means and in an unobtrusive manner. You may be providing personal information about yourself or others each time you contact World For Kids Pty Ltd by phone, fax, letter or e-mail. World For Kids Pty Ltd needs to use this information to provide you with services and/or products.
THIS INFORMATION WILL BE USED AND MANAGED AS FOLLOWS:
DISCLOSURE OF PERSONAL INFORMATION AND MARKETING:
World For Kids Pty Ltd will use and disclose your personal information for the primary purposes of carrying out business as a retailer or a purpose related to World For Kids Pty Ltd primary purpose such as marketing, where you consent to such disclosure or such disclosure is permitted by the Act. In addition World For Kids Pty Ltd use such information to market, to you, products and services offered by World For Kids Pty Ltd, unless you have indicated that you do not wish to obtain such marketing offers or material. Such a request can be made by e-mailing the info@fastcarbeds.com.au or by contacting World For Kids Pty Ltd. World For Kids Pty Ltd will in such circumstances only use the personal information provided for the sole purpose of providing the service you have requested. World For Kids Pty Ltd may utilize the services of contractors from time to time for the purposes of marketing and undertaking services as promoted by World For Kids Pty Ltd. Your personal information will be provided to these parties (“Authorized Parties”) for the purpose of ensuring that the services or products of World For Kids Pty Ltd are marketed to you or to enable a service to be provided to you.
World For Kids Pty Ltd will not disclose your personal information to a third party other than the Authorized Parties without your approval.
SECURITY AND ACCESS OF PERSONAL INFORMATION
The personal information you provide to World For Kids Pty Ltd will be kept confidential and secure and will not be accessible for unauthorized use, amendment or disclosure. Only World For Kids Pty Ltd staff trained in the Privacy Policy will have access to such information.
World For Kids Pty Ltd may store your information electronically or/and as a hard copy.
You can access your personal information held by World For Kids Pty Ltd at any time by contacting our Privacy Officer at the address on top of this statement.
ACCURACY OF YOUR INFORMATION:
World For Kids Pty Ltd will reasonably attempt to ensure that the personal information held about you is accurate, up to date and complete.
To assist World For Kids Pty Ltd to do this please:
- provide the correct information to World For Kids Pty Ltd
- inform World For Kids Pty Ltd if/when your details change
If World For Kids Pty Ltd denies you access or request for correction they will provide you with reasons why the access or request for correction was denied.
WORLD FOR KIDS PTY LTD PRIVACY POLICY:
Due to the importance of your privacy, the World For Kids Pty Ltd Privacy Policy is reviewed and monitored regularly. A hard copy of the Privacy Policy is available by contacting the World For Kids Pty Ltd.
WORLD FOR KIDS PTY LTD PRIVACY COMPLAINTS PROCESS:
If you are concerned with the way World For Kids Pty Ltd handled your personal information, please contact World For Kids Pty Ltd who will make available to you a privacy complaint form. You will be required to complete this form and return it to the Privacy Officer at World For Kids Pty Ltd. This will ensure the prompt investigation of your complaint.
If you feel your personal information is not handled appropriately by World For Kids Pty Ltd steps will be taken to remedy your concerns.
If you are not satisfied with the steps taken and are still concerned, you may contact the Privacy Commissioner.
SENSITIVE INFORMATION:
World For Kids Pty Ltd will not collect use or disclose sensitive information (such as information about racial or ethnic origins or political or religious beliefs) except with your specific consent or in the circumstances permitted in the Act.
CREDIT CARD INFORMATION:
World For Kids Pty Ltd will collect your credit card information when you provide it to make a purchase. World For Kids Pty Ltd may need to provide this information to a third party in order to process your payment. World For Kids Pty Ltd will not use your credit card information for any other purpose. Any third parties that are granted access to your credit card information will only be granted such access to the extent needed to perform their functions, and may not use it for other purposes. World For Kids Pty Ltd warrants that it will use its best endeavours to ensure that all credit card information is stored securely.
WORLD FOR KIDS PTY LTD
(02) 9897 1500
info@fastcarbeds.com.au
